A pattern is a regular and repeated series of events. Analytical processes involve recognising and interpreting these patterns as they emerge. In this way an organisation can begin to make sense of multiple pieces of information. Deriving patterns starts by reviewing and summarising the information collected. This can then be compared and contrasted with the original conceptual framework used. The validity and reliability of the evidence can again be questioned and contradictions identified. Trying to make sense of the information prematurely may lead to false conclusions or to the omission of important information. This stage in the process therefore requires the application of methods for collecting, processing and organising information which are flexible enough to permit reorganisation as additional information confirms or questions existing interpretations.21 This may reveal a need for further data collection to resolve such contradictions.
By recognising and interpreting patterns organisations can begin to make sense of multiple pieces of information.
Where it is apparent that the information does not fit with existing models or frameworks these may need to be revised or conceptualized. Information can then be shared more broadly within and outside an organization, to determine whether there is broad agreement about the picture presented. The relevance of existing models or analysis can subsequently be discussed, as well as the possibilities of developing new models.
While the process of interpretation described can help organisations to make sense of the information they collect, there may be considerable resistance to questioning
established ways of looking at, and interpreting, the world. In some contexts, for example where there is a strong patron––client culture or a recent history of conflict and trauma, people may be reluctant to question or challenge the status quo and feel more comfortable interpreting the world in a way which is familiar and safe. In these situations it is often more appropriate to take a longer-term approach that encourages people to interpret their reality using their ‘wisdom’ or ‘judgement’ rather than falling back on pre-defined ‘answers’.
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